Guidelines

  • Before you submit an inquiry, look over all of the properties we represent, pick out the ones that interest you. 

  • Provide all of the information requested on the inquiry form.

  • If you have installed a spam filter on your computer to get rid of unwanted e-mail, you must put my name and/or e-mail address on your list of approved people, or you may not receive an answer to your request! 

  • If possible have only one member of your group e-mail us and use the same e-mail address throughout all correspondence.

  • To avoid confusion please hit "reply" when responding to our e-mails. It is necessary for us to have the whole history of your requests so that your reservation won't be confused with someone else's.

  • Be advised that our preferred method of contact is e-mail; therefore, we will serve our e-mail clients first.

  • We are unable to give tours of these properties to potential renters.

  • Lost Oasis is not a Travel Agency so we are unable to provide information on flights or accommodations in other places.

  • For information about the island and surrounding areas visit www.IslaMujeres.info or www.isla-mujeres.net, and you will find a wealth of information to help you with your many questions about our island.